This is a pretty nice hotel but it is a Red Roof Inn. The rooms are decent size,clean and I found the majority of the staff to be helpful and friendly. The only major issue we had was waking up several times each night to the sound or running water we just couldn't fathom how anyone could run water in their room that often. We were in room 217 ? which didn't have an adjoining room or any plumbing on that side of the room but it was the industrial size ice maker refilling through the night and that water noise of it filling is quite high especially if you are a light sleeper.
Although the hotel was a little dated, the staff made a horrible trip so much better. Ms. Shanan showed genuine concern about an incident that occurred prior to my arrival. Ms. Dawn (I believe that was her name) and Ms. Shanan were both attentive to my needs and were very prompt and courteous each and every time I interacted with them. Another guest had an issue with a television in his room. Since maintenance wasn't available, Ms. Dawn offered him an upgraded suite. It made a huge impression on me because that happened to me at another hotel recently and the staff didn't care or attempt to rectify the situation. I was without a working television for 2 days. Great customer service really makes a huge difference and I appreciate those ladies and wish them nothing but the best.
The room was clean. The paint on the door were pealing off. The heater clicked all night long very loadly. The bathtub had been repaired but it wasnt supposed so it was soft and spongy and felt like u were going to fall threw. Im only 150lbs and had to stand on the sides of the tub so i didn't fall threw. I couldn't image being a bigger person. The breakfast was drink options than food, the food that was available was mostly all bread.
After reading your reviews, a pattern emerges. First room was dirty, hair all over the bathroom. Second room was clean enough (although the A/C was barely limping along). Biggest issue was that you gave keys to our room to others, not once, but TWICE. Fortunately the first people to enter our room were not strangers, but family who were also in town for a reunion. Second folks who were given keys to our room were strangers. Thankfully we were outside our room as they attempted to enter. I have never ever experienced this. A) do you not change the key code? Three different reservations with working keys to the same room in ten hours? B) understand the risk of safety of person and property when you run people through your hotel like this?
Unfortunately, many of our family members had weird and questionable experiences when checking in over the weekend.
I come up with family to visit my grandma every year for about a year. This year however there are no dressers in the rooms or a table to set up my laptop. The rest however is as expected. Service is good, room are clean, and the beds are comfy.
The staff was nice but the night that we checked in there was an issue with ambulance and police and unfortunately you would think there would be some where that the family and front desk lady, police, or emts could privately speak to the people so we could bring our children in with out some of the family getting verbal, cursing, or even hearing what happened. I know if it were me i wouldn't want my personal info out. We wont be using this hotel again.
You are the only 'real' hotel in Clyde. That doesn't mean you can stop trying.
Red Roof Inn Clyde is a US Lodging based in Clyde, Ohio. Red Roof Inn Clyde is located at 1363 W McPherson Hwy, Clyde, OH 43410, USA.
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